Student support services

We have lots of support available at City St George’s. Whether it’s academic, wellbeing or anything else we’re here to ensure you have the help you need.

Merging legacy City and St George's resources

As we bring together resources for Clerkenwell & Moorgate (legacy City) and Tooting (legacy St George’s) students, some content may be specific to one campus and not the other. For the most relevant information, try using specific keywords or exploring content related to your department. If you need help, our support teams are available to guide you.

Clerkenwell & Moorgate students can use Support@City

Tooting students can contact studentsupporthubtooting@sgul.ac.uk.

Clerkenwell and Moorgate Campuses

Student Support Hub

The Student Support Hub (located in Level 1, Drysdale Building) is our primary location for students to access central support on our Clerkenwell campus.

During term time, Advisers will be present in the space between 9am-6.30pm.

Specific services will offer appointments and be available are different times and you should refer to below to access them.

Along with general enquiries, you can visit the following support services:

  • Academic English support
  • Academic Skills
  • Accommodation
  • Careers and Employability
  • Uni Cares
  • Digital Skills
  • International Student & Visa Advice
  • IT Service Desk
  • Student Funding
  • Student Health and Wellbeing
  • Student Support Hub Advisers

The Student Support Hub also has a medium and large group room which can be booked by students through the Students’ Union, as well as a Sensory Room for neurodiverse students which can be used through Student Health and Wellbeing.

Support@City for Clerkenwell and Moorgate students

Support@City is our online system for Clerkenwell and Moorgate students where you can find answers to questions you have through our chatbot and knowledge-based articles.

If you’re unable to find the answer you’re looking for, then you can submit and track queries on the system to the following services:

  • Accommodation
  • Uni Cares
  • International Student and Visa Advice
  • Student Funding
  • Student Health and Wellbeing
  • School Student Welfare teams
  • Student Support Hub Advisers

Tooting Campus

The Student Support Hub is open from 8am to 8pm, with staff available at the Helpdesk from 10am to 4pm, Monday to Friday to offer advice and help with queries about student support and services at the Tooting Campus.

In person

Our Student Services Team is based in the Student Support Hub on the Ground Floor of Hunter Wing.

Our team are available:

  • Term time: 10am-4pm, Monday to Friday
  • Holidays: 10am-2pm, Monday to Friday

We also offer face-to-face meetings which are by appointment only.

Please email us at studentsupporthub@sgul.ac.uk for further details.

The Student Support Hub at Tooting operates under common principles of service. We welcome feedback from students, applicants and other users of our services.

Contact us

Student Support Hub
City St George's, University of London
Cranmer Terrace
London
SW17 0RE

Tel: 020 3897 2033

Email: studentsupporthub@sgul.ac.uk