Attendance and engagement

Find out how to record your attendance, why showing up matters and where to find support.

Merging legacy City and St George's resources

As we bring together resources for Clerkenwell & Moorgate (legacy City) and Tooting (legacy St George’s) students, some content may be specific to one campus and not the other. For the most relevant information, try using specific keywords or exploring content related to your department. If you need help, our support teams are available to guide you.

Clerkenwell & Moorgate students can use Support@City

Tooting students can contact studentlifecentre@sgul.ac.uk.

Attendance - what you need to know

As a student at City St George’s, you are expected to attend all of your scheduled classes and record your attendance.

Showing up regularly is essential for your academic progress, being an active member of the university community and developing the skills you need for your future career.

Your attendance matters. Students who show up regularly are more likely to achieve better results and graduate with a top degree classification.

The Student Charter sets the expectation that you take an active role in your learning and progress. This means fully engaging with your teaching opportunities, connecting with your peers and tutors, and reaching out early if you need support.

City St George’s is committed to helping you succeed, during your studies and in your future aspirations. Our support services are here to help you, both personally and academically.

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Hear from City St George’s students and academics on why they show up, created as part of our university-wide Show Up campaign. (1 minute)

Your guide to attendance

Why showing up matters

Students across City St George’s have shared why they show up and how it’s helped them make the most of university life:

“I know I need to do well to achieve my dream job.”
“Every class is like adding another puzzle piece to the bigger picture of my understanding.”
“I’m grateful for the opportunity and I want to make the most of it."
"I always feel more energised being physically in a class actively learning."
"My peers help me achieve my goals and push me to become the best version of myself.” -
"I want to build connections with my lecturers and classmates."
"It's the key to unlocking new career opportunities."

Showing up regularly is a small action that leads to big outcomes for your future.

Students who attend regularly achieve higher results and are more likely to graduate with a top degree classification.

We also monitor attendance so that we can best support you in your studies. If we notice any concerns with your attendance, we will get in touch to check that you are okay and to offer help if needed. The steps we may take are explained in the Student Taught Engagement Policy.

Fully engaging with your teaching and learning opportunities gives you the best chance to succeed and reach your full potential.

How to record your attendance

School specific guidance

You will be provided with a Programme Handbook by your School. This will provide you with details of programme-specific attendance requirements as well as the support available to you and key contacts. If you’re unsure about your attendance requirements for your school or have any issues please reach out to your School Student Engagement Officer who is here to help.

Undergraduates

Attendance for Undergraduate students at Clerkenwell and Moorgate campuses is monitored via Count Me In (SEAtS).

Full guidance is available on our Count Me In (SEAtS) page.

Postgraduates

Attendance for postgraduate students is monitored differently depending on the programme. Please check your programme handbooks/course guidelines for details. Some courses require you to build a personalised timetable. PG Law students are required to tap in for attendance using the Count Me In readers.

Your responsibilities as a City St George's student

The Taught Student Engagement Policy sets out the rules for attendance and engagement and what’s expected of you as a student. Please ensure you are familiar with the Policy and your responsibilities as a City St George’s student.

Following these responsibilities will set you up for success:

Attend all scheduled teaching, this includes lectures, tutorials, webinars, workshops, labs, and personal or group tutorials, as shown in your personalised timetable.
Be prepared and actively participate including complete any required reading in advance, join discussions, and contribute to group work.
Make the most of your resources such as Moodle/Canvas, online materials, and the library.
Submit assessments on time
Record your attendance at every session using the recording system set out in your Programme Handbook.

Fully engaging with teaching and learning opportunities helps you build the skills and knowledge you need to achieve your degree.

Help and support with attendance

If you are facing personal or academic challenges that are impacting your attendance, our Student Support services are here for you. Here are ways we can help:

Reach out to your School Engagement Team and let them know early so they can advise you and signpost support.
For course-specific attendance requirements you can reach out to your Course Officer who will be happy to help answer your questions.
You can also reach out to your Personal Tutor. They are there to check in on your progress, discuss challenges, and guide you to further support if needed.
Make an appointment with an Academic Skills Tutor and check out our Study Guides. These provide practical advice on building study skills, planning and writing assignments and managing your time.
Our Student Health and Wellbeing team provide practical, emotional and specialist disability related support to our students, and help with adjustments. Please reach out to your Student Health and Wellbeing team for advice and support.

If you can't find the answer you need, you can submit a query through Support@City and our support teams will be able to point you in the right direction.

How to record an absence

If you are unable to attend a class or you are going to be absent for a number of days, you are responsible for notifying your Lecturer. If necessary your school will help you arrange a plan to ensure you continue to engage in your studies while you are away and signpost support to help you navigate this.

As a City St George's student, you are responsible for catching up on missed learning when you cannot attend. If you know that you have missed content and need to catch up, you should contact your module leader for support.

We recognise that unforeseen situations may arise, making it difficult for you to attend your classes. The forms below allow you to formally seek approval for your absence if it exceeds seven calendar days due to extenuating circumstances. Please note:

You may need to apply for an Authorised Absence via the SEAtS Mobile App if you experience unforeseen circumstances such as; serious health issues, family emergencies, or jury duty, that exceed seven calendar days.
Authorised Absence process does not cover non-urgent events such as weddings or religious observances.
If your circumstances prevent you from submitting any assignments, you should also complete an Extenuating Circumstances Request.

Contact your School

Your School Engagement Officers are here to help you stay on track. The team can help with attendance enquiries, offer advice and signpost you to further support if needed.

If you have any questions about attendance, please contact your School Engagement Officers:

Bayes Business School (Undergraduates)	attendance-bayesug@citystgeorges.ac.uk
School of Health & Medical Sciences	SHPSseats@citystgeorges.ac.uk
School of Science & Technology (Undergraduates)	SST-Engagement@citystgeorges.ac.uk
School of Policy & Global Affairs	spga-attendance@citystgeorges.ac.uk
School of Communication & Creativity	scc-attendance@citystgeorges.ac.uk
The City Law School	CLS_Attendance@citystgeorges.ac.uk
Study Abroad Courses	Study-abroad@citystgeorges.ac.uk