Bullying and Harassment
Harassment and bullying undermine the core values of City St George's, and can have a serious and negative effect on the health, confidence, morale and performance of those affected by it, as well as on the working, learning and living environment.
For Clerkenwell and Moorgate Campus Students
City St George’s takes all reports of bullying and harassment of students extremely seriously, and will manage all reports received with appropriate confidentiality and sensitivity, as laid out in our Student Harassment and Bullying policy and Student Sexual Misconduct policy.
What can I do if I have experienced bullying and harassment?
Here at City St George’s there is lots of support available to help you resolve these matters.
There are both informal and formal resolutions options for you to consider – you can find more information about both of these below, to decide which the best route is for you.
Option1: Try to resolve the matter informally
If you feel comfortable to do so, you can try raising the issue informally with the perpetrator to give them an opportunity to understand and address your concerns, and hopefully to apologise for their behaviour. Be clear about what the behaviour that is problematic is, and why you are requesting that it stops. This is called informal resolution.
If you are unsure about how to go about informal resolution, but would like to give it a try, you can speak to a Dignity and Respect Adviser about the best way to do this, and whether this is the right option for you.
Request a meeting with a Dignity and Respect adviser.
Approaches to consider include:
- Talking informally to the person about their behaviour
- Writing to the person
- Asking another student or a member of staff to go with you to speak to the person
- Keep records of what has happened, in case these are needed later.
If you feel an attempt at informal resolution might be helpful, you are encouraged to take action as soon as you can after an incident has occurred. If you do not feel comfortable with this approach and feel that it may make the situation worse, you do not need to attempt informal resolution, and can proceed directly to the formal part of the process.
Informal support from City St George’s
If you’ve experienced harassment and bullying, you can seek informal support from one or more of the City St George’s student support services available.
Dignity and Respect Advisers
Dignity and Respect Advisers are a group of staff volunteers trained to provide advice and support to students who feel they are being subjected to harassment or bullying, or have themselves been accused of harassment or bullying. Their role is to listen and assist individuals to explore the available options to resolve the issues, no matter how sensitive.
Find our more about our Dignity and Respect Advisers and how to speak with them.
Local support
- Your Personal Tutor
- Your Programme Director or Head of Department
- Your programme's Placement Coordinator, if relevant.
Check your Programme Handbook for details of any additional personal support available to you.
City St George's support
- The Student Centre
- The Student Counselling and Mental Health Service
- The Students' Union Support Service
- The Chaplaincy Team.
In order to ensure we can best support you, we would advise raising the matter formally with the University as soon as possible, and would also advise that you contact a Dignity and Respect Adviser if you need any support with this.
If informal efforts to resolve the issue are not successful, or you have decided that informal resolution would not be appropriate in your circumstances, you can raise the matter formally through City St George’s Student Bullying and Harassment Policy and Student Disciplinary Regulations.
Option 2: Report + Support and the Formal Bullying and Harassment Process
To support you throughout your time at City St George’s, we have created Report + Support, a service allows you to confidentially tell City about something that has happened to you, or to someone else, so that we can support you.
The tool is part of the #NeverOk campaign, which represents our commitment to creating a University community which is as diverse, vibrant and accessible as possible, where we are continually working to ensure that all students and staff feel welcome, safe and empowered to bring their entire selves to their studies and work.
The tool can be used to disclose or report an instance of bullying or harassment. The information you provide can allow the responsible officer at City St George’s to take one of the following courses of action:
- To support you to achieve informal resolution of the issues you have outlined.
- To undertake a formal investigation under the Student Disciplinary Regulations as a result of the issues you have raised.
The tool can be used to bring an allegation of bullying or harassment by:
- a student against another student or against a staff member;
- a staff member against a student.
If you have experienced bullying, harassment, discrimination, a hate incident, domestic abuse, sexual violence, or you are concerned about someone else who has experienced these, or any of the issues described under the student welfare concerns or safeguarding category, you can report it here.
Staff members who wish to bring an allegation of bullying or harassment against another staff member should contact HR for guidance.
City St George's is committed to creating a University community which is diverse, vibrant and accessible and where we continually strive to ensure that all students feel welcome, safe and empowered to bring their entire selves to their studies.
How to use Report + Support
This video answers frequently asked questions about our service. 2 minute watch.
How to make a report and what happens next
To report an issue or incident, simply fill in the reporting form using the ‘Make a report’ button above.
You will be asked to provide details about your report, which will help us provide you with the right support.
When reporting an incident, you have the option to decide whether you want to include your personal details or proceed without disclosing any personal details.
If you include your personal details, we will be able to contact you and provide you with support. A member of staff will get in touch with you to talk about the options available to you. Each report is treated individually, and the support that you receive will be unique to your case.
We aim to respond to reports within 2 working days.
If you choose to make a report without including your personal details, we won’t be able to contact you and it will be unlikely that we will be able to take any action as a result; however, your report will help to identify patterns of incidences so that we can further enhance our support services and prevent unacceptable behaviour.
If you need urgent help
Please be aware that this is not an emergency form, and submissions will not be monitored during the weekends or periods of closure.
If you are on Campus and you are in immediate risk or in need of urgent support, please find a safe space and call Security on 0207 040 3333. If you require emergency help, please call emergency services on 999. For all non-emergency services call 101.
For further questions
If you have any other questions or concerns, you should address these by emailing your School:
Moorgate Campus
Bayes Business School
Business.school.welfare@city.ac.uk
Clerkenwell Campus
City Law School
School of Communication & Creativity*
School of Policy & Global Affairs*
School of Health and Medical Sciences
School of Science & Technology
* Previously School of Arts and Social Sciences
If you are unsure about which course of action to take, you can request to speak to a Dignity and Respect Adviser.
Contact us
Safeguarding
safeguarding@city.ac.uk
Merging City and St George’s Resources
As we bring together resources for City (Clerkenwell) and St George’s (Tooting) students, some content may be specific to one campus and not the other. For the most relevant information, try using specific keywords or exploring content related to your department. If you need help, our support teams are available to guide you.
Clerkenwell students can contact campus.news@citystgeorges.ac.uk
Tooting students can contact studentlifecentre@sgul.ac.uk.