Wellbeing support at City St George’s
Wellbeing support at City St George's is designed with you in mind. We want you to feel able to ask us for help, whether it is with your academic studies or anything else.
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Keeping Well
You're keeping well and things are manageable, for example:
- You’re enjoying your course and spending time with friends.
- You’ve joined clubs, societies, sports teams, or study groups and feel part of the City St George’s community.
- You can balance studying with hobbies, social time and rest.
- You’re looking after your physical health. For example, staying active, eating well, and getting enough sleep.
- You’re exploring career options for your life after university (e.g. applying for internships and placements).
This could look like:
- You’re keeping up with lectures and still have time to go to the gym or take part in social activities.
- You can fit a few hours studying in the library into your schedule without feeling overwhelmed.
- When you feel a bit stressed or worried, going for a walk or talking things through with a friend helps.
- You know where to find support if you need it, even though you’re not using it right now.
This may help:
- Make sure you meet regularly with your Academic Adviser (previously known as Personal Tutor)
- Check out the academic skills support available to you
- Visit the Student Support Hub on campus or the Student Hub online for advice and guidance on any support or adjustments that you might need if you have a disability or long-term health condition, to ensure you are able to access your studies.
- Have a look at the support available to you from Careers and Employability
- Keep up to date with all the opportunities available to you through your Students’ Union
- Look at the CitySport resources on looking after your wellbeing.
- You could also check out the Student Wellbeing App for tips on managing your wellbeing
- For first year undergraduate students, make sure you attend your timetabled University Success Programme.

A Wellbeing Boost
You are still managing day-to-day, but need guidance or a quick check in, for example:
- You’re finding it harder to concentrate or stay motivated.
- Balancing study, work, social life, and rest is becoming a challenge.
- You’re missing the occasional lecture or seminar.
- You’re feeling unsure about your future career.
- You might be dealing with a physical issue, for example, a sports injury that’s slowing you down or making it harder to get to campus.
This could look like:
- You’re finding it hard to get started with an assessment and are not sure how to access academic skills support.
- You go to the library intending to study but end up scrolling on your phone instead.
- You are feeling unclear about how to start planning for your life after university.
- You’ve stopped going to the gym or sports club because of an injury and feel disconnected from the activities that help you feel good.
This may help:
- Book a check-in with your Academic Adviser.
- Contact your Course Officer.
- Book an appointment with a Careers Consultant.
- Book an appointment for an academic skills tutorial or English for academic purposes session.
- Visit the Student Support Hub on campus or online for advice and guidance.
- You could also check out the Student Wellbeing App for tips on managing your wellbeing or try Togetherall, a safe online peer support community to help improve mental health and wellbeing.
- Have a look at these self-help guides to understand more about how to look after your wellbeing.

Finding things difficult
Your Wellbeing is affecting your daily life
- You’ve missed an assessment deadline, or you are close to missing one.
- You’re not attending many lectures or seminars.
- You can’t focus on your studies and feel like you’re falling behind.
- You feel lonely or disconnected from friends or your course.
- A health issue or injury is affecting your daily routine — for example, you can’t participate in sport, travel easily, or sit comfortably for long study sessions.
- You’re unsure about your next steps after university.
This could look like:
- You go to the library but leave quickly because you feel overwhelmed or panicky.
- You reread the same page repeatedly but can’t take anything in.
- You’ve stopped going to events organised by your society or sports team because you don’t feel up to it.
- You’re avoiding emails about deadlines or feedback because they make you anxious.
- You feel like you should have asked for help earlier and it feels hard to take the first step.
Support is available and we are here to help:
- Contact your Student Wellbeing Team (formally Student Welfare)
- Visit the Student Support Hub on campus or online for advice and guidance. You could also complete the e-referral for support from Student Health and Wellbeing or your School Wellbeing team.
- Your Academic Adviser can signpost you to support that you may find helpful.

Struggling to cope
Your wellbeing is seriously affected, and you are finding it hard to cope:
- Your difficulties are affecting all aspects of your day‑to‑day life
- The things that normally help you feel better aren’t working.
- Friends, family, or teammates are worried about you.
- You’re not attending lectures or seminars.
- You cannot think about your future.
- A physical health issue or injury is stopping you from participating in university life, and you feel stuck or isolated.
This could look like:
- You haven’t been able to go to the library or complete any meaningful study.
- You log into Moodle but feel overwhelmed and log out again.
- You’re unable to socialise or take part in university life.
- You’re experiencing ongoing pain or discomfort that’s seriously affecting your sleep, mobility, and/or concentration.
- You feel tearful, numb, and/or constantly on edge, and you’re not sure how long you can keep going like this.
Support is available:
- Contact Student Health and Wellbeing for specialist advice and support. You can do this via an e-Referral online or in person by visiting the Student Hub.

Need urgent support now
You feel unable to keep yourself safe or feel concerned about the safety of others
- You don’t feel able to keep yourself safe.
- You are concerned about the safety of others
- You feel completely out of control of your emotions and worry you might act in a way that isn’t safe.
- You are in severe distress and cannot see a way through without immediate help.
- This is an emergency, and immediate support from trained professionals is essential. Reaching out to someone you trust like a friend, family member, or staff member who can help you get the right support quickly.
This could look like:
- You feel overwhelmed by thoughts you can’t control and don’t feel safe being on your own.
- You’re scared that you or someone else might get hurt and you don’t know how to stop it.
- You’re facing a crisis that makes you feel unsafe and you are unsure what to do next.
Support is available:
- Contact Student Health & Wellbeing for specialist advice and support. You can do this via an e-referral online or in person by visiting the Student Hub.
- Crisis/ Emergency - If you feel you require urgent support/ are in crisis, please follow this guidance: Crisis Support
