Download the SEAtS app and stay on top of your attendance, anytime, from anywhere.
Published Friday, 12th September, 2025 in University news
Please note that there are localised technical issues currently affecting the SEAtS app. We are aware of the problem and actively working to resolve this. If you are affected, please check that you are connected to the internet when trying to check in. Further troubleshooting can be found on the SEAtS Student Hub page.
The SEAtS app is an essential tool to help you stay on top of your academic commitments by marking your attendance, viewing your personalised timetable, tracking the number of classes you have attended, and submitting requests for authorised absences.
The app is currently available to all undergraduate students at Clerkenwell and Moorgate campuses, and postgraduate students within the School of Policy & Global Affairs, The City Law School, Bayes Business School and some in use for some courses within the School of Science and Technology.
Developed in response to student feedback for more ways to see and mark their attendance, here is everything you need to know to download and use the app.
What can I do on the SEAtS app and where do I download it from?
Through the SEAtS app, you will be able to:
- Check-in to your classes and track your attendance
- View your personalised timetable, so you can see all your classes, anytime, from anywhere
- Submit and track authorised absence requests using the ‘Requests’ section of the app
Download the app from the Apple App store or on the Google Playstore
To log into the app, you will need to use your legacy University email address (firstname.lastname@city.ac.uk) and password.
When logging in for the first time, you will be prompted to verify your account using Multi-Factor Authentication. Please refer to our Multi-Factor Authentication set-up guide for further guidance.
What settings do I need to use?
When you download the app, make sure you apply the following settings so that you can use all the features on offer:
- Enable Bluetooth and location
- You are connected to the internet using Wi-Fi or data. Across our campuses, we have free Wi-Fi available via Eduroam
- Allow notifications and set a reminder to 10-minutes (recommended) to help you get to class on time
- Turn on ‘Attendance % to includes optional classes’ to make sure that your attendance is tracked correctly.
What happens if I’m having issues with my timetable or the app isn’t working?
If you’re having issues with your timetable or the app, please contact the IT Service Desk on +44 (0)20 7040 8181, or online through the IT Service Desk.
Your attendance and engagement
Find everything you need to know about attending and engaging with your classes on the Attendance and Engagement page on the Student Hub, including:
- guidance on how to record your attendance
- what to do if you are struggling to attend your classes
- why it matters to attend and engage with your classes
- who to contact if you have any questions about your attendance.
Article updated: September 2026. Original article published 12 September 2025.