Take your Annual Survey
Surveys are a great chance for you to tell us your thoughts on your student experience at City St George's - what we can do to improve, but also what we’re doing well so we can continue doing it.
Depending on your level of study and your course, you will be asked to complete one of the following upcoming surveys:
- Final-year undergraduate students - National Student Survey (NSS)
- Postgraduate taught students - Postgraduate Taught Experience Survey (PTES)
- Postgraduate research students - Postgraduate Research Experience Survey (PRES)
Surveys are just one of the many ways you can share your feedback. You can still share your thoughts and feedback with us at any time during the year via our GetHeard platform, both for Clerkenwell and Moorgate students, and Tooting students. Just log in with your University details and you're all set to go!
Need support?
If you encounter any issues accessing or completing your survey, please fill in our surveys support form so our team can investigate further. For any other questions, please email surveys@citystgeorges.ac.uk.
For each level of study, there is a different annual survey for students to complete. These will take place across different points in the year and are indicated below.
Why does City St George's use surveys?
Feedback from students is essential to inform the development of City St George's courses and to help shape all aspects of the learning experience.
We actively seek and encourage you to give us your views and online surveys are one of the main ways that we do this. The better the response rate to surveys; the better the collective views of students are represented.
What happens to the feedback I provide?
Your feedback will be considered by your programme team so that we can identify what we are doing well and what we need to improve. We will also tell you what changes we are making as a result of your comments.
When the surveys are closed and the data is collected, it is circulated to programme teams and the Students' Union who work on action plans and improvements based on your feedback. You may also see the collective feedback of you and your peers at Student Staff Liaison Committees, and Annual Programme Evaluations which are available on request from your programme director or programme administrator.
Results for NSS are publicly available to prospective students, their families and advisors to help make informed choices of where and what to study. The NSS results are also available through 'Key Information Sets' (KIS), which are published on the websites of universities and colleges and the UNISTATS website. The survey is administered by Ipsos Mori, an independent market research agency. PTES and PRES is not published but Universities received confidential information about their performance against sector benchmarks.
Are my responses anonymous?
Yes, every response made by a student is anonymous. We only need your registration number for log-in purposes and so that no student does the survey twice. Please also look at 'Where does my feedback go?' below.
Why can't I log in to complete my survey?
If you think you’re eligible to complete a survey, but haven’t been sent a link or cannot log in, please see below for some of the reasons you may not be eligible to complete the survey this year:
- If you began your course in January or later in the academic year
- If you aren’t working towards an award or attend only specific occasional modules
- If you’ve suspended your studies at any point this academic year
- If you’re returning to your studies part way through the academic year after a suspension of your studies
- If you’ve not fully completed your registration (both online and in-person)
- If you’re taking part in distance learning (learning online where you’re not required to attend lectures on campus)
- If you’re currently on placement year or a study abroad year
If none of these apply to you, please let us know and we'll investigate for you.
Why does City St George's use surveys?
Feedback from students is essential to inform the development of City St George's courses and to help shape all aspects of the learning experience.
We actively seek and encourage you to give us your views and online surveys are one of the main ways that we do this. The better the response rate to surveys; the better the collective views of students are represented.
Why is a high response rate needed?
The better the response rate; the better the collective views of students are represented. We want to make sure we get as much feedback from all students to ensure we have a balanced view. Your Voice is run as an internal survey at City St George's and the NSS, PTES and PRES are all external surveys that other institutions are also involved in.
In order to get the results of the surveys, we must reach a minimum threshold of 50% for NSS and 10% for PTES and PRES. No survey results will be made available to individual programme teams unless they get a certain number of responses; your participation is therefore really important to your programme.
Merging legacy City and St George's resources
As we bring together resources for Clerkenwell & Moorgate (legacy City) and Tooting (legacy St George’s) students, some content may be specific to one campus and not the other. For the most relevant information, try using specific keywords or exploring content related to your department. If you need help, our support teams are available to guide you.
Clerkenwell & Moorgate students can use Support@City
Tooting students can contact studentlifecentre@sgul.ac.uk.