Surveys are a great chance for you to tell us your thoughts on your student experience at City St George's - what we can do to improve, but also what we’re doing well so we can continue doing it.
Surveys are a great chance for you to tell us your thoughts on your student experience at City St George's - what we can do to improve, but also what we’re doing well so we can continue doing it.
How do I share my thoughts?
For each level of study, there is a different annual survey for students to complete. These will take place across different points in the year and are indicated below.
Which survey should I complete?
Depending on your level of study and your course, you will be asked to complete one of the following upcoming surveys:
Postgraduate research students
Postgraduate Research Experience Survey (PRES); Monday 7 April - Friday 16 May 2025
The Postgraduate Research Experience Survey (PRES) is the largest of its kind in UK higher education and gives you the opportunity to tell us about your learning experience, supervision and research environment, amongst other things.
You can complete the PRES survey now.
You will need to enter a username and password. Your username is your student Student Number and your password is the last three digits of the same number. You can find your Student Number on your City St George’s Student ID card.
To thank you for your time, City St George's will be offering students the following:
Clerkenwell and Moorgate students
Every student who completes the PRES before Friday 2 May, 11.59pm will be able to redeem a £5 One4All digital voucher*.
Additionally, City St George’s will be offering students who complete the survey before Friday 16 May, 11:59pm the chance to win one of the following prizes**:
- An Apple 10.9" iPad - 64 GB
- Apple Airpods with Lightning Charge (3rd Generation)
- 1 of 3 £25 Love2Shop vouchers
*A cash alternative cannot be substituted for the digital voucher. Vouchers will be sent by email from City St George's, University of London within 7 working days of completing the survey.
**A cash alternative cannot be substituted for the prize draw. The winners will be notified by email from City St George's, University of London by Friday 23 May 2025.
Tooting students
Students who complete the PRES before Friday 16 May, 11.59pm will have the chance to win one of the following prizes*:
- 1 of 10 £100 cash payments by institutional bank transfer
- An Apple 10.9" iPad - 64 GB
- Apple Airpods with Lightning Charge (3rd Generation)
- 1 of 3 £25 Love2Shop vouchers
*Prizes cannot be substituted for alternatives. The winners will be notified by email from City St George's, University of London by Friday 23 May 2025.
Postgraduate taught students
Postgraduate Taught Experience Survey (PTES); Monday 24 February – Friday 13 June 2025
The PTES is the largest single source of feedback specifically for postgraduate taught students, providing us with the most comprehensive insight into what you need, which then helps inform our decisions as a University.
You can now complete the PTES survey.
You will need to enter a username and password. Your username is your student Student Number and your password is the last three digits of the same number. You can find your Student Number on your City St George’s Student ID card.
As a thank you for sharing your thoughts, City St George’s will be offering the chance to win one of the following prizes for eligible students:
Clerkenwell and Moorgate students
- An Apple 10.9" iPad - 64 GB
- Apple Airpods with Lightning Charge (3rd Generation)
- 1 of 3 £25 Love2Shop vouchers
Tooting students
- A £100 cash prize as part of a £1000 prize pool
Undergraduate final year (third/fourth year) students
National Student Survey (NSS); Wednesday 8 January – Wednesday 30 April 2025
The NSS is the largest single source of feedback specifically for final-year undergraduates at City St George's, providing us with the most comprehensive insight into how you've found your whole student experience with us.
The survey takes approximately 10 minutes to complete on the NSS website and is open until 11:59pm on Wednesday 30 April. As a thank you, City St George’s will be giving out the following prizes to all eligible students:
Clerkenwell and Moorgate students
- 4 x £25 Love2Shop vouchers
- 8 x £50 Love2Shop vouchers
- 12 x Graduation day packages which will comprise of:
- Free gown hire
- Two VIP guest tickets
- Photography, including a ceremony photo and 'starter pack' studio photography
Tooting students
- A £100 cash prize as part of a £1000 prize pool
This year alongside the NSS, the Office for Students has commissioned a separate Sexual Misconduct Survey. Immediately after you have completed the NSS, you will be invited to complete the optional Sexual Misconduct Survey (unless you have opted-out). You can find more information, including how to opt-out, on the Sexual Misconduct Survey page
Postgraduate research students
Postgraduate Research Experience Survey (PRES); Monday 7 April - Friday 2 May 2025
Closed surveys
Second year students - Your Voice 2 Survey (YV2)
Closed for this academic year
If you are unsure which survey applies and we have not contacted you, please email surveys@city.ac.uk or check our frequently asked questions below.
However if you don’t want to wait, share your thoughts and feedback with us all year round via our GetHeard platform (login required)
How do I log in and take part?
Each survey will have its own login process. This is what you can expect for the next surveys.
National Student Survey (NSS)
To complete the National Student Survey, you will need to answer specific questions to yourself so your identify can be verified, i.e. what is your student ID number?
Your Voice 2 (YV2), Postgraduate Taught Experience Survey (PTES) and Postgraduate Research Experience Survey (PRES)
You will to enter a username and password. Your username is your student Student Number and your password is the last three digits of the same number. You can find your Student Number on your City Student ID card.
In the picture below it shows that Jane Smith's username is: 012345678 and her password would be is: 678.
Why does City St George's use surveys?
Feedback from students is essential to inform the development of City St George's courses and to help shape all aspects of the learning experience.
We actively seek and encourage you to give us your views and online surveys are one of the main ways that we do this. The better the response rate to surveys; the better the collective views of students are represented.
What happens to the feedback I provide?
Your feedback will be considered by your programme team so that we can identify what we are doing well and what we need to improve. We will also tell you what changes we are making as a result of your comments.
When the surveys are closed and the data is collected, it is circulated to programme teams and the Students' Union who work on action plans and improvements based on your feedback. You may also see the collective feedback of you and your peers at Student Staff Liaison Committees, and Annual Programme Evaluations which are available on request from your programme director or programme administrator.
Results for NSS are publicly available to prospective students, their families and advisors to help make informed choices of where and what to study. The NSS results are also available through 'Key Information Sets' (KIS), which are published on the websites of universities and colleges and the UNISTATS website. The survey is administered by Ipsos Mori, an independent market research agency. PTES and PRES is not published but Universities received confidential information about their performance against sector benchmarks.
Student survey frequently asked questions
It is natural that you may have some questions around the survey, why it is so important and why we ask you to complete it. Here we have tried to cover some of the more frequently asked questions but you can also email the Student Voice team.
Are my responses anonymous?
Yes, every response made by a student is anonymous. We only need your registration number for log-in purposes and so that no student does the survey twice. Please also look at 'Where does my feedback go?' below.
How do I log in and take part?
Each survey will have its own login process. This is what you can expect for the next surveys.
National Student Survey (NSS)
To complete the National Student Survey (NSS), you will need to answer specific questions to yourself so your identify can be verified, i.e. what is your student ID number?
Your Voice 2 (YV2), Postgraduate Taught Experience Survey (PTES) and Postgraduate Research Experience Survey (PRES)
You will to enter a username and password. Your username is your Student Number and your password is the last three digits of the same number. You can find your Student Number on your City Student ID card.
Please note, if the first of the last three digits is a '0' then just use the last two digits, e.g. if your student number ends in '015' then your password will just be '15'.
In the picture below it shows that Jane Smith's username is: 012345678 and her password would be is: 678.
Why can't I log in to complete my survey?
If you think you’re eligible to complete a survey, but haven’t been sent a link or cannot log in, please see below for some of the reasons you may not be eligible to complete the survey this year:
- If you began your course in January or later in the academic year
- If you aren’t working towards an award or attend only specific occasional modules
- If you’ve suspended your studies at any point this academic year
- If you’re returning to your studies part way through the academic year after a suspension of your studies
- If you’ve not fully completed your registration (both online and in-person)
- If you’re taking part in distance learning (learning online where you’re not required to attend lectures on campus)
- If you’re currently on placement year or a study abroad year
If none of these apply to you, please let us know and we'll investigate for you.
Why does City St George's use surveys?
Feedback from students is essential to inform the development of City St George's courses and to help shape all aspects of the learning experience.
We actively seek and encourage you to give us your views and online surveys are one of the main ways that we do this. The better the response rate to surveys; the better the collective views of students are represented.
What happens to the feedback I provide?
Your feedback will be considered by your programme team so that we can identify what we are doing well and what we need to improve. We will also tell you what changes we are making as a result of your comments.
When the surveys are closed and the data is collected, it is circulated to programme teams and the Students' Union who work on action plans and improvements based on your feedback. You may also see the collective feedback of you and your peers at Student Staff Liaison Committees, and Annual Programme Evaluations which are available on request from your programme director or programme administrator.
Results for NSS are publicly available to prospective students, their families and advisors to help make informed choices of where and what to study. The NSS results are also available through 'Key Information Sets' (KIS), which are published on the websites of universities and colleges and the UNISTATS website. The survey is administered by Ipsos Mori, an independent market research agency. PTES and PRES is not published but Universities received confidential information about their performance against sector benchmarks.
We use all of our surveys to build a picture of student views year-on-year so we can make improvements.
Why is a high response rate needed?
The better the response rate; the better the collective views of students are represented. We want to make sure we get as much feedback from all students to ensure we have a balanced view. Your Voice 1 and 2 are run as an internal survey at City and the NSS, PTES and PRES are both external surveys that other institutions are also involved in. In order to get the results of the surveys we must reach a minimum threshold of 50% for NSS and 10% for PTES and PRES. No survey results will be made available to individual programme teams unless they get a certain number of responses; your participation is therefore really important to your programme.
Merging City and St George’s Resources
As we bring together resources for City (Clerkenwell) and St George’s (Tooting) students, some content may be specific to one campus and not the other. For the most relevant information, try using specific keywords or exploring content related to your department. If you need help, our support teams are available to guide you.
Clerkenwell students can contact campus.news@citystgeorges.ac.uk
Tooting students can contact studentlifecentre@sgul.ac.uk.