Support services at City St George's

There are a range of specialised support teams at City St George's who you can reach out to for emotional, practical and wellbeing support.

Report + Support

All students:

If you would like to report something to City St George's, you can use our online reporting platform, Report + Support.

Report + Support makes it easier to confidentially report a wide range of issues so that we can best support you.

Use this tool to report a concern, an incident that occurred, or to make a disclosure about your own or someone else's safety and well-being.

Report a concern or incident

Campus Security

City St George's campus security team are on duty 24/7 to keep students safe and protect the University's premises.

Clerkenwell & Moorgate campuses:

• In an emergency please call the 24-hour line: 020 7040 3333
• You can also contact the team for safety advice or enquiries at any time: 020 7040 8047
• You can find the Campus Security office on the first floor of University Building

Tooting campus:

• In an emergency, please call the 24-hour line: 020 7040 0909 
• You can also contact the team for safety advice or enquiries at anytime: 020 7040 2841
• You can find the Campus Security office next to Hunter Wing reception.

Student Health and Wellbeing

Clerkenwell & Moorgate campuses:

Our Student Health & Wellbeing team is made up of four key services.

• Our Student Mental Health Service can offer you practical and emotional support
• Our Student Counselling service can offer one-to-one therapeutic sessions for any difficulties affecting your wellbeing
• Our Student Disability and Neurodiversity service offer specialised and tailored support to students with disabilities and neurodiversity
• Our Student Health & Wellbeing Engagement service is available for general health and wellbeing enquiries

You can register with the team today and find out how we can support you.

Tooting campus:

Support is available through the wellbeing service based at Tooting. If you would like to talk to someone, contact the welfare team and they will get in touch with you.

Free and confidential counselling support is available to all students based on the Tooting campus. Register for the Counselling service or attend a one-to-one drop in session, which take place at 12pm, Monday to Friday, on Hunter Level 2.

If you would like to talk to someone about disability support, please contact the team directly for more information.

Dignity and Respect Advisers

Dignity and Respect Advisers are a group of staff volunteers trained to provide advice and support to students who feel they are being subjected to harassment or bullying.

If you need to speak with an Adviser you can complete the Dignity and Respect form.

Students' Union Advice Centre

Your Students' Union advice centre can offer you a safe space to talk and receive support.

If you have experienced any form of Bullying, Harassment or Sexual Misconduct, your SU can help you understand how the University can help and signpost you to relevant support services.

You can access your SU advice centre by completing a case form. Learn more about the process on the SU's website.

Support@City

Clerkenwell & Moorgate campuses:

If you are not sure who to contact or just need help, you can always access Support@City and submit a query by completing the short form.

The Student Adviser team will receive your query and share it with the relevant support team who will then get in touch with you.

Support in the local area

Safe Haven Scheme

Safe Havens are a way for you to seek help from local businesses if you’re ever in a situation where you're feeling threatened, facing harassment, are unwell or just need directions.

Use the Safe Haven Map created by Islington Council to see Safe Havens in the ECV1 area and safe routes that are covered by CCTV.

Ask for Angela

Ask for Angela is a safety initiative being rolled out in London bars and clubs. Look for signs and posters in the licensed premises to know they are a part of the scheme.

If you ever feel unsafe or in trouble at these venues, you can ask for ‘Angela’ discreetly. The staff will assist you, whether it’s reuniting you with a friend, getting a taxi, or involving security or police if needed.

Local authorities

UK Police have a duty to keep everyone safe in the community, prevent crime and ensure the law is followed.

If you become a victim of crime, you can:

• For emergencies, call 999. To report a crime that doesn’t require emergency attention call 101 or report it online. You can also visit your local police station.
• Don’t worry about language difficulties as the Police can find someone that speaks your language, free of charge
• You can also report a crime anonymously to Crime Stoppers on 0800 555 111 or via an anonymous form.

For a full list of external support services, please see our Additional Support Services page.